Information we collect
We collect information you provide when creating an account, setting up a workspace, or using ORKA features. This includes your name, email address, organisation name, workspace content, project information, and payment details.
We also collect information automatically, such as browser type, device information, IP address, pages visited, and how you interact with the service. This helps us improve ORKA and keep it secure.
How we use your information
We use your information to:
- Provide, operate, and maintain the ORKA service and workspace features.
- Process payments, escrow transactions, and related financial operations.
- Send service-related communications, such as payment confirmations, project updates, and security alerts.
- Respond to your support requests and questions.
- Improve and develop the product through analytics and usage patterns.
- Detect and prevent fraud, abuse, or unauthorised access.
Data sharing and third parties
We do not sell your personal information to third parties. We may share your data with:
- Service providers who help us operate ORKA (hosting, payments, email, analytics).
- Workspace collaborators and clients you invite, as necessary for project operations.
- Legal or regulatory authorities when required by applicable law or to protect rights.
ORKA may connect with third-party services including payment providers, AI tools, and blockchain networks. Those services have their own privacy practices that you should review separately.
Data security and retention
We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. This includes encryption in transit and at rest, access controls, and regular security reviews.
We retain your information for as long as your account is active or as needed to provide the service. When you delete your account, we will remove or anonymise your data within a reasonable period, unless legal obligations require us to keep certain records.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also have the right to restrict or object to certain processing activities.
To exercise these rights, please contact us through our contact page with “Privacy Request” in your message. We will respond within the timeframe required by applicable law.
Changes to this policy
We may update this privacy policy as ORKA evolves or as legal requirements change. If a change is material, we will provide notice through the service or by another appropriate method.
Contact
Questions about this privacy policy or how we handle your data? Visit our contact page and include “Privacy” in your message so it reaches the right team.